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WARNING: If you do buy a home the most important thing I can
stress is DO NOT SIGN AN ARBITRATION CLAUSE! Article
from
consumeraffairs1
An angry KB Homeowner just sent me this information. For
the Tampa area JD Powers rates KB Home low in customer
satisfaction, workmanship and materials
Click here to see the report
I'm just putting together this web site and it is a
rough draft. This web site will serve
for homeowners to ban together as they did in Texas to
hopefully have the arbitration clause thrown out and to
inform prospective buyers what it can be like buying a
KB Home. Thank you for your patience.
I am a very unhappy
owner of a new KB Home here in Florida. I've had to go
to a hotel so that they could work on serious
construction problems, and had a
convicted drug felon die while
working on my house. Time and again, KB
Home has refused to fix my issues properly. Instead they
send out unqualified workers to put in cheap fixes which
don’t work and/or are aesthetically very unattractive. I
have not been able to get a job for over 5 months now
due to the fact that I’m trying to get problems
corrected; after all I’ve been through I will not allow
anyone in this house unless I am present. KB Home took
away my dream and gave me nightmares instead.
I
moved from another state, and the issues started before
I even got here. I placed my deposit down and went to
the design center here in Tampa, where I spent an entire
day choosing colors, materials, and upgrades. Shortly
after getting back home I received a call notifying me
that they are shutting down that design studio and I
have to go to Orlando to go through the entire process a
second time. I can’t understand why they couldn’t just
transfer the information. This cost me about $1,000
extra between flight, lodging and transportation, in
addition to missing another 2 days of work .
At my
walkthrough the house wasn't even painted, light
fixtures not hung and my foot felt like it was going
through the floor. There were many issues and the
foreman assured me this would all be done in a week.
I drove in arriving at midnight and KB Home left me the
wrong key leaving me locked outside the house for 4 1/2
hours. Luckily I had the numbers in my car and called
waiting over an hour for a return call. When salesman
called me back he said "You don't expect me to get out
of bed do you?" I told him, "yes actually I do." His
reply was "I'll call a locksmith." The locksmith didn't
arrive till 4:30 am and I had to pay, I thought they
would make an arrangement with them for payment. KB Home
took their time to send the reimbursement check.
I've been here 5 months now and still have so many
issues. I'm not listing them all here, but enough for
you to get the idea of what owning a KB Home can be
like.
KB Home uses press board that when it gets wet, it
becomes paper thin producing soft spots.
The floor has soft spots all over. One worker who
weighed about 140 lbs foot went through the sub
floor. At that point I moved into a hotel with KB Home
promising me that they would arrange a direct billing
with the hotel, never happened and took months to get
the reimbursement check from them. The old lost in the
mail routine. Lies lies and more lies and empty promises
are all I get.
I still have flooring issues and these are my inspection
reports from
Inspect
Solutions
and Whetstone.
KB Home said that if I hire Whetstone they will
reimburse me for the consult, KB broke their promise
again and never paid me.
KB Home wants to repair this large
crack with a bracket? A crack like this should be
replaced. I'm
 glad KB Home screwed up and didn't cover
the lip of the stair with carpet covering one of their
many defects. Just imagine what is covered up that you
can be totally unaware of.
Listen to 911 call
It just gets
worse. The people who came over to clean my windows, one
of them died below my window.
I was trying to follow him around as much as I could
here seeing that I have had a lot stolen already due to
the type people they hire to work in
 my
house. His girlfriend came in to borrow the phone to
call 911. I administered CPR and mouth to mouth. He
had so much bile coming out of his mouth and nose along
with some blood. When the paramedics arrived I asked his
girlfriend what drugs is he on (He just finished his
break) and she said well he did cocaine and drank last
night. I now have to be concerned about
HIV, Hepatitis B & C. KB Home did not thank me, ask
how I was doing or offer to pay my medical bills. I did some research
and found this is a
convicted drug felon
still on probation till 2012. Does KB Home screen
workers at all? Took KB Home 3 days to clean up the mess
outside my window. His sunglasses were even sitting
there. This picture was taken 3 days after he died, most
of the garbage blew away.
I had water leaking down from my
top deck. Also what I was shown in the model home was
not placed on the decks, they installed paver bricks
which as the sand blows away you have to replace. The
pavers also absorb so much heat from the sun that you can burn your feet standing on
it. This finally got done, right, not sure, time will
tell.
Wiring issues throughout holes cut all over
Constant moving things around, all my clothes, dishes.
etc.
 It's
not just waiting for the workers to come who no show a
lot of the time, its the clean up, moving things around,
unable to have a life. I just washed all my dishes by
hand since my dishwasher was never hooked up for weeks
and someone went to vacuum with a workshop vacuum and no
bag was on it placing dust all over. It's a constant
nightmare. There is so much more wrong with this house
from touch up paint being a different color to
construction issues.
 I
also paid $300.00 for a door with a lock on it in my
garage. They installed a bi-fold door which was 4" from
the top and bottom and almost 2" from each side. IT was
put in so poorly the first time I went to use it it fell
on my head and foot. After long battles which seems to
be the course with KB Home they finally put in the right
door, still waiting on the bottom piece to be installed.
Touchup paint with a different color
Uneven wall and the molding and 1/2 round isn't done
correctly
Weather stripping with bug guard, how about making the doors
line up properly
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